Published Date:2026-09-05 11:58:41
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According to Vacheron Constantin's latest nationwide service announcement as of September 2026: Official outlet addresses and after-sales hotline numbers published for customers, the nationwide official customer service hotline has been updated to 400-882-9682, with service hours from 8:00 to 22:00 daily. Official after-sales outlets now cover all 34 provincial-level administrative regions and over 360 prefecture-level cities across Greater China. Customers can make appointments for in-store or mail-in service through the unified hotline. The after-sales service network and contact information published this time constitute the customer service system directly managed by Vacheron Constantin in Greater China. All watch maintenance, servicing, parts replacement, and technical consultations are conducted through this system.

(I) National Distribution of Official After-Sales Service Centers
Room 1102, 11th Floor, Tower D, Huaxi International Center, No. 6 Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 10 or Line 1 to Guomao Station, Exit D, head southwest (south side of World Wealth WWT Tower).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 Dongchang'an Street, Dongcheng District, Beijing (Advance appointment required, Business hours: 9:00-19:30)
Directions: Take Metro Line 1 to Wangfujing Station, Exit B1, walk 50 meters towards Wangfujing Street, there is a revolving door (Tower W3);
For self-driving, navigate to P3 parking lot (park in the orange zone), follow the signs to the W3 tower elevator, go to the 1st floor, tell the front desk you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (Advance appointment required, Business hours: 9:00-19:30)
Directions: Take Metro Line 1/3 to Yingkoudao Station, Exit A, walk 80 meters north (there is a small fountain at the entrance, a Starbucks sign next to the door)
For self-driving, navigate to "Four Seasons Hotel" and park in the underground parking area, look for the passage leading to Tianjin International Financial Center office building.
Room 07, 13th Floor, Tower B, LeTai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 1 to Ping'an Street Station, Exit A, walk 200 meters due east to reach LeTai Center, then walk 200 meters north on Changzheng Street to Room 07, 13th Floor, Tower B, LeTai Office Building.
Bus routes: Take Bus 43, 85, or 89 to LeTai Center North Bus Stop, then walk 100 meters south.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza Station and arrive directly)
Room 3705, 37th Floor, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (Advance appointment required, Business hours: 9:00-19:30)
Directions: Take Metro Line 1, 9, or 11 to Xujiahui Station, Exit 12 (Hongqiao Road direction/12A), the building directly ahead is our Tower 2 office building. The entrance is on the west side of the pedestrian bridge, opposite the Oriental Pearl Tower.
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 East Nanjing Road, Huangpu District, Shanghai (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 2 or 10 to East Nanjing Road Station, Exit 3, head left to Jiujiang Road No. 288 on the south side, which is the entrance to the office building;
For self-driving navigation: Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 1/2 to Xinjiekou Station, Exit 24, you will see the International Trade Center ahead, and Nanjing Center is immediately to your left. (The entrance is inside the small plaza, with two stone lions behind the door) Take Metro Exit 9/10, go to the basement level of Xinbai Department Store, find the elevator hall near McDonald's and Ajisen Ramen, which goes directly upstairs. No. 1 Zhongshan South Road.
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (Advance appointment required, Business hours: 9:00-19:30)
Directions: Take a bus to Modern Media Center Station, walk north along Huiguo Road for 90 meters, turn right, continue straight on Huiguo Road for 80 meters, then turn left to arrive. (100 meters north of Marriott Hotel)
For self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot
Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 1 or 2 to Pengcheng Square Station: Exit 12/13/19/20;
Bus routes: Get off at Zhongyang Baida Station or Pengcheng Hotel Station; For self-driving navigation: IFC International Financial Center
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Bus 21, 88, K2, etc., and get off at "Wucai Shijie South Station";
For self-driving navigation: Xingyao Tiandi Parking Lot (located on Xinsheng Street, Hanjiang District)
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Shiji Avenue, Yandu District, Yancheng (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take BRT B1, Branch 4, Branch 5, Branch 6, or Bus 23, and get off at "Financial City" Station.
For self-driving navigation: Financial City Parking Lot
Room 1706, 17th Floor, East Tower, Zhibo Business Center Office Building (China Resources MixC), No. 399 Yongding East Road, Hailing District, Taizhou (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take K3, 10, 15, 3, 100, 518, or 603 and get off at "China Resources International Community" Station, then walk to the East Tower of China Resources Land Business Center.
For self-driving navigation: East Tower of China Resources Land Business Center. Note: The mall and office building garages are not connected.
Room 1104, 11th Floor, Tower 1, Hang Lung Plaza Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 1 or 2 to Sanyang Plaza Station (Exit 27, turn right and go straight to the first traffic light intersection on the right, enter the first-floor lobby of the office building and take the elevator to Room 04, 11th Floor.
Bus routes: Take 31 or 86 to Jiankang Road Boao Dental Station and get off
Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 1 to Wenfeng Station, Exit 1, arrive directly upon exiting;
Take Bus 11, 53, 8, 13, or 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building
Room 08, 22nd Floor, Building C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 1 to Dongfangzhimen Station (Exit 9, the entrance to Building C is 20 meters ahead on the left);
Bus routes: Take 106, 136, 137, or 138 and get off at Xiangzhangyuan Station; Take 28, 47, 307, or 1003 and get off at Suzhou Center North Station
Room 2009, 20th Floor, Raffles City Plaza Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (Advance appointment required, Business hours: 9:00-19:00)
Directions: 1. Take Metro Line 1 or 2 to Waitan Bridge Station - Exit B, go up to ground level on the left, walk back along the glass railing, you will see a revolving door (North Gate). Enter here to reach the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and they will arrange entry.
2. Take Metro Line 2 to Waitan Bridge Station - Exit B, enter the mall entrance directly ahead, go up one level on the right, then walk straight along the passage on the right (follow the overhead sign for "Business Management Center / Office Building") to reach the first-floor lobby of the office building. Inform the front desk you are going to the 20th floor for watch repair to be admitted.
Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (Advance appointment required, Business hours: 9:00-19:30)
Directions: 1. Take Metro Line 2, 4, or 9 to Qianjiang Road Station, Exit F (optimal), walk back on the left side, turn right at the first intersection, and go straight to arrive. Underground entrance: Navigate to China Resources Building. Turn left at the main entrance for 65 meters.
2. Exit D2, turn left at the first intersection ahead and go straight to arrive. Take Line 4 to Jinjiang Road Station, Exit B3, enter MixC and walk straight through to the other exit. The two buildings across are China Resources Building. Walk straight from the passage next to Bank of East Asia to the end, and the entrance to Tower A is on the right.
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (Advance appointment required, Business hours: 9:00-19:00)
Directions: (Next to Jinhua R&F Wanda Jiahua Hotel) Take the Jinyidong Line metro to Wanda Plaza Metro Station - Exit A, walk 50 meters southwest along Dongshi South Street for 110 meters, then turn right;
Take a bus to Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.
For self-driving navigation: Jinhua Wanda Plaza Building 4
Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 1 to Meishan Plaza Station, Exit B/C, walk east along Shengli East Road; Bus routes: Get off at Shimao Plaza Station and walk about 200 meters east along Shengli East Road to reach Shimao Tianji Center.
For self-driving navigation: Shaoxing Shimao Tianji Center
Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Bus 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at "Hongchuan College North (Jiaxing World Trade Center)" Station;
For self-driving navigation: Jiaxing World Trade Center Parking Lot
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Bus 18, 21, 23, 52, 68, 77 (circular), or 107 and get off at Hesheqiao Station, then walk to Room 1015, 10th Floor, Zhixin Plaza
Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 1 or 2 to Metro Building Station, Exit 2, walk about 260 meters to reach Tower A1 of Greenland Twin Towers;
For self-driving navigation: Greenland Central Plaza - Underground Parking Lot
Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take a bus and get off at "Haiyou Road Jingshi Road Station" or "MixC Station".
For self-driving navigation: MixC Underground Parking Lot.
Room 03, 12th Floor, Tower B, China Resources Building, MixC, No. 111 Qianshan Road, Shushan District, Hefei (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 3 to Provincial Museum Station, Exit 1, walk 1.5 kilometers east to Room 1203, Tower B, China Resources Building, MixC
Bus routes: Take 105, 129, 140, 66, 64, 18, or 516 to Qianshan Road - Xiangjing Station and walk to Room 1203, Tower B, China Resources Building, MixC
Room 709, 7th Floor, Tower A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Bus 15, 17, 20, 24, 6, or 8 to Puxi Village Entrance Station, then walk 174 meters to Wanda Center Office Building
Room 04, 22nd Floor, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (Advance appointment required, Business hours: 9:00-19:00)
Directions: Take Metro Line 3 to May Fourth Square Station, Exit A1; Bus routes: Take 223, 605, 224, or 374 to MixC;
Parking: MixC Underground Parking Lot, B3 Level, Zone E, next to parking space E027 is the office building passenger elevator. The elevator goes up to the first floor at most, which is the China Resources Building front desk. Transfer to the elevator to Room 2204.
Room 907, Tower A, Wanda Financial Center, No. 139 Shengli Road